Facilitation is a process by which a third-party neutral (facilitator) helps a group of people understand their common objectives and assists them to plan how to achieve these objectives. This dispute resolution process can facilitate the sharing of information, the generation of ideas, and the decision-making process. It can enhance communication, consensus building and decision making among individuals in a variety of settings, including community, corporate, educational and family groups.

Stefanie Beninato lives in Santa Fe, New Mexico

Benefits of Facilitation
  • Empowers constituent groups to work collaboratively toward common goals;
  • Allows management to receive feedback on strategic and development plans, changes in policy and personnel, employee morale etc. while protecting employee confidentiality;
  • Helps groups achieve desired outcomes using experiential and other techniques in a supportive environment;
  • Allows all viewpoints to be heard and recorded;
Facilitation Process
  • Meet with sponsor (convenor) to identify issues and necessary participants (constituents);
  • Convene (as agreed to by sponsor) a planning group to meet to articulate goals and outcomes desired, meeting timelines, participant guidelines etc;
  • Create an agenda that supports and allows full, respectful, and productive discussions.
  • Manage the meeting and the processes and record necessary information, particularly goals, methods, actions and implementation;
  • Where applicable create immediate calls to actions and ask for volunteers to undertake these actions;
  • Create and distribute report as agreed upon.